Atlassian Halp
A better way to handle questions and requests, using the tools you already have.
Atlassian Help Pages: What to Know This is the Atlassian help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. Hello Halp fans! As you know, Halp is a conversational ticketing solution for modern teams who are constantly dealing with requests or questions in their communication platform. In this video, you'll learn about how Halp works with Microsoft Teams! You can learn more about Halp for Microsoft teams. Why Atlassian is buying Halp, a Slack-first help-desk company Instead of competing with Slack, Atlassian is acquiring a service that lives right inside it. Halp co-founders CEO, Fletcher Richman. Halp works with both Jira Service Management, Jira Software, on Jira Cloud, DataCenter, and Server. I love atlassian products generally so was excited to try it out. Probably will circle back to this product in the future its a good attempt / start. Let me also clarify that may be good documentation and videos all that exists. How Atlassian made internal support conversational – on our most popular Slack channel Internal support is moving to chat platforms like Slack and MS Teams. Here’s how Atlassian harnessed the power of chat support using Halp.
Learn about the strategy some of the most forward-thinking B2B companies are using to support their VIP customers.
Internal support is moving to chat platforms like Slack and MS Teams. Here’s how Atlassian harnessed the power of chat support using Halp.
Being able to quickly deal with and resolve incoming issues is a hallmark trait of productive offices – creating a smooth help desk experience in Teams will level up your entire company.
Users will be able to track, prioritize, and resolve tickets right at the source of their conversations by using a Teams ticketing system.
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